Are People Ready for Automation Technology and AI?

Wed Sep 08 2021
Automation SolutionsTech TrendsInnovation

Automation and AI can have several adverse effects on the job market. However, the good news is, it will also lead to the creation of new jobs, profiles, and specializations.

Whether people are ready for automation technology and artificial intelligence is a rather moot question because they're already here. They've already been here for quite some time, and people have been utilizing and applying them in a wide variety of processes across different industries. But because automation technology and AI require minimal human intervention, the more appropriate question would be whether people are ready to see these two render old jobs obsolete over the next decade or so.

Moreover, are people ready for a shift in occupation and employment? What does this shift entail? Will new jobs come out of this new technological era and are we ready to take on these jobs?

The Impact of Automation on Work

As technologies advance and machines & equipment learn to perform certain tasks automatically and without humans operating them, lives will become more convenient. And because machines are designed to function with a much higher level of precision and efficiency, there would be less room for errors.

Needless to say, with automation becoming an integral part of certain processes in the areas of manufacturing, customer service, computing, transportation, recording, data processing, and other areas of business, it is inevitable for certain tasks to become unnecessary or even obsolete in the future.

However, the concept of automation should not be a cause for worry and concern. While it is estimated that about 60 percent of occupations constitute tasks that can be partially automated, only less than 5 percent of the current occupations can be fully automated.

People can only automate activities that are subject to predictable environments and factors. And we still need to control the level of automation for certain systems, depending on the complexity of the task. There would be tasks we could leave to machines and equipment, but there are also those that only humans can do.

And despite a substantial transformation in the workplace and with some tasks becoming redundant as a result of automation, there will be new ones that are bound to be created.

What Technology Has Taught Us in the Past as Far as Work and Employment are Concerned

We have faced this kind of technological revolution before. Remember the time when people sold encyclopedias door to door? When you can rent movies from the video store, manned by a video store clerk? When there were lines of women working as switchboard operators? Or when a printing press needs typesetters to put every letter in place for a newspaper?

Because of technology, jobs like these have either vanished entirely or significantly dwindled in popularity. We no longer need encyclopedias because everything we need to know about something can be found via Google.

Video stores no longer exist because everything we want to watch can be streamed online. The telecommunication industry has gone a long way and we no longer need operators to connect us to the person we want to talk to; we can call them directly on their mobile phones! Computers have also made it possible for us to shift to digital printing.

However, technology has also created so many jobs to replace the old ones that we have lost. For example, there are now people who install our internet services, who work in mobile phone manufacturing, who man-computer stores and the like. We now have SEO writers, call center agents, web and app developers, computer programmers, software engineers, and even social media influencers and vloggers.

Needless to say, technology will always need humans, regardless of how advanced it becomes. This has been proven and tested through the years, especially at times when people have been worried and concerned about machines taking their place. After all, humans are the ones who designed and created technology. And no matter how good computers, machines, and equipment become, they are bound to fail or conk out at some point. Therefore, there can never be a world with zero human intervention.

The New Work Environment: A Look Ahead

So, there will be enough work in the future. And those who will be members of the workforce a decade from now will be a new generation of professionals who are better adjusted to the demands of a new and highly technological environment. This new breed of workers will also enjoy higher wages, which are consummate with higher educational requirements.

Occupations in a world of automation will be less about manual labor and more about breakthrough information and skills. Workers of the future will also be doing tasks and activities that machines and equipment are not capable of doing.


Automation and AI can be feared due to potential negative impacts on the job market. A market that will be affected by the redundancy of a series of jobs and tasks, but that will also lead to the creation of new occupations, profiles, and specializations.

And despite a substantial transformation in the workplace and with some tasks becoming redundant as a result of automation, there will be new ones that are bound to be created.

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